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IP Dispatch Telephone system in Oil and Gas Petroleum

IP Dispatch Telephone system in Oil and Gas Petroleum
IP Dispatch Telephone system in Oil and Gas Petroleum

I. Overview
   At present, the command and dispatch system on the market is still mainly based on digital program-controlled switching technology, and is generally built on the fixed telephone network (PSTN): This method is subject to the line and lacks flexibility. It is easy to cause the failure of the dispatch due to the failure of the line; In the underlying transmission network, new application extensions, especially data, audio, and video convergence applications, cannot be realized. With the rapid development of communication technology and the extension of IP networks to all corners of the world, IP communication technology has become the mainstream of communication technology, and the communication architecture based on IP networks will inevitably become the future development direction. Everything Over IP has become an inevitable trend for future communication networks.
  The "IP Integrated Dispatching System for Petroleum Industry" is a command and dispatching system that adopts the most advanced IP voice technology for the petroleum industry in close cooperation with petroleum departments in response to the needs of technological development. The system adopts NGN (Next Generation) network architecture and uses softswitch technology to build on the IP network in full compliance with international communication industry standards. The system has a good structure and interconnectivity, and can be integrated with the existing mobile public communication network, fixed telephone network, professional cluster communication network (150M / 350M / 450M / 800M) and other related networks to form an organic and reasonable integration. The integrated command and dispatch platform provides users with efficient, fast, convenient, flexible, economical and comprehensive integrated information dispatch and command services. The entire system is not restricted by geographical location and can be distributed. It has an open architecture and standard structure. And application programming interface (API), it is convenient for users to provide special value-added services and provide solutions for application-integrated information platforms in related industries.
Application environment
  The oil dispatching data network is one of the national dedicated communication networks, and it is an important foundation for the safe production and dispatching automation of oil command. It plays a key role in coordinating the joint operation of petroleum departments and ensuring safe, economic, stable, and reliable operations. It can realize the network interconnection of various oil system agencies, branches, oil production sites and drilling sites in the country, and also the network interconnection of different systems such as oil dispatching, office automation, oil marketing, etc., so as to achieve resource scheduling and information sharing.
Third, demand analysis
  The most basic functions of dispatch automation are monitoring control and data collection, and call processing. It can quickly, accurately, conveniently and flexibly send production dispatch orders, improve the speed of solving emergency situations, and further ensure oil supply. Level of safe operation.
  The system is required to support distributed deployment, which is suitable for the decentralized characteristics of petroleum system units. It can rely on the petroleum private network for rapid system deployment and node expansion. The dispatching room can monitor the communication status of all dispatching terminals at any time and quickly issue dispatching instructions; the terminals are deployed at various oil production sites and drilling sites to form a multi-level interconnected, centralized management and control professional dispatching communication system.
Solution topology

  Industcom Technology provides professional IP dispatching system solutions for users in the petroleum industry. The use of IP technology provides a very flexible scheduling solution for oil users. Under the centralized control of a professional IP scheduling system, it provides sufficient scheduling means for oil users to comprehensively control the production and operation of the first line.

Five, equipment selection
  An IP dispatcher (based on the YTX6 system) is placed at the central point. The dispatcher can install the dispatcher software on any PC to control the dispatch. For fixed phones and mobile phones, it can be dispatched outbound through the YT8000 relay gateway or simulated through FXO. Outbound dispatching; for devices with FXS ports, IP phones, and softphones, direct dispatching can be performed; for extensions under PBX with E & M interface, dispatching can be achieved through remote E & M gateway conversion; for the use of FXO port with PBX, use Industcom FXO gateway conversion achieves a high degree; for analog trunking and digital trunking systems, it can be achieved through Industcom E & M gateway and radio E & M interface connection conversion.
◆ IP scheduling system
  After experiencing the electromechanical, air separation, and digital dispatcher, the dispatcher has entered the era of IP dispatcher with the IP of the communication network. The X6 series IP dispatching system independently developed by Industcom is implemented using soft switching technology, which complies with international standards. This device completes call connection, call control, service provision, service exchange, resource management, user authentication, routing management functions, etc. for terminals in the system including dispatching station, IP phone, radio adapter, etc. At the same time, the dispatcher also provides an open application program development interface (API) to facilitate future application expansion.
    This scheduling system can provide all the scheduling functions of traditional dispatchers, including: call transfer, call transfer, call hold, redial, call barge, speed dial, queue answer, public ring group, conference, broadcast intercom , Recording, search and playback, record playback. At the same time, it can effectively integrate audio, video and data services, and can provide users with comprehensive multimedia (audio / video / data) business solutions.
  In this solution, an X6 series IP dispatching system can be configured in the dispatching center as the core part of the communication unit of the entire dispatching system to realize unified queuing and distribution processing of various forms of alarms.
  The YTX6 series IP dispatching system is connected to the PSTN network through the YT8000 relay gateway or YT3000 series FXO gateway, and connected to the wireless digital and analog trunk network through the radio adapter (YT1000-E & M gateway). The users in the office area use the CNG series voice gateway and the X6 series IP dispatch connection, to achieve unified call, dispatch call out functions for fixed-line users, mobile users, VOIP voice users, and digital trunk terminal users.
◆ IP dispatcher

  As an important functional component of the dispatching system, the dispatching platform is at the core of the entire system. The development of the dispatching console has experienced the development process of dispatching functions from single to multiple, control methods from manual to program control, and equipment system from analog to digital.
  At present, the traditional dispatcher interface is basically connected to the host using RS422, RS232, B + D, 2B + D and other interfaces. The status data of the host user port is transmitted to the dispatcher, and the operation data of the dispatcher is transmitted to the host to implement dispatch command. The dispatching console in this system is implemented using IP voice technology. The dispatching software can be installed on the PC and connected to the dispatching machine through the network, so it is not restricted by geographical location and wiring, and can be remotely deployed.
  The dispatching console is composed of 2 (expandable to 4) IP voice processing units and 1 display control unit. That is, a dispatching console is capable of supporting two dispatchers for one-key direct operation. The two-seat dispatching console is equipped with two left and right dispatching telephones sharing a display control unit.
  Each IP voice processing unit can choose to use four types of microphones for conversation: one is a standard telephone handset (connected to the FXS port); the other is a hands-free electret microphone and speaker (connected to the E & M interface); the third is a handheld microphone and Speaker (connected to E & M interface); fourth is a headset microphone (connected to FXS port).
Explosion-proof and weather-proof telephone station (optional explosion-proof)

Rain-proof and dust-proof telephone stations are also called wall-mounted telephone stations. The weatherproof telephone station consists of industrial digital anti-noise telephones, digital anti-noise processors, power amplifiers, and power supplies. The weatherproof telephone station has a high degree of protection (IP65), which is suitable for wet and heavily polluted work sites. Can use dial-up mode or one-touch through mode. The power supply, line, and processor work status have corresponding light displays for easy maintenance. External speakers can be connected directly. If needed, external devices such as buzzers, earpieces, headphones, and amplifiers can be connected. When there are incoming and outgoing signals, there is a light indication. The volume of the external speaker is adjustable, and the volume of the external speaker can be adjusted automatically as the external environment changes. With 115 dB of ambient noise, the call is still clear. The station should have a certificate of approval for use in hazardous areas and can be used in the most demanding environments.
Indoor desktop phone station

It has a modular structure and a rugged, dust-proof housing, which is easy to install and connect. Built-in power amplifier, direct external speakers, adjustable speaker volume panel, and external speaker volume can be automatically adjusted as the external environment changes. When there is an incoming or outgoing signal, there is a light indication. Can be dialed. The power supply, line, and processor work status have corresponding light displays for easy maintenance. If needed, you can connect a variety of devices such as buzzer, handset, headset, amplifier, etc. With 115 dB of ambient noise, the call is still clear. The station should have a certificate of approval for use in hazardous areas and can be used in the most demanding environments.

Speaker (optional explosion-proof)
With dust-proof, anti-corrosion and waterproof performance, the system's anti-noise ability reaches 115 decibels, which can be used in harsh environments. The main parameters are as follows:
Horn speaker
Housing material: ABS plastic, anti-corrosion, high temperature resistance
Protection level: not less than IP56
Working temperature: -50 ~ + 90 ℃
Rated / max power: 15 / 20W (30 / 40W)
Standard input: 50 / 100V
Working power: 15W / 7.5W / 5W / 4W / 2W / 0.8W adjustable
          (30W / 15W / 10W / 7.5W / 3.5W / 2W adjustable)
Sound pressure level: 108dB / 1W / 1m
Rated power sound pressure level: 118dB (124dB)
Effective frequency band: 330 ~ 8000Hz
Propagation angle (-6dB): 1KHz / 4KHz 35 ° / 130 °
Cable requirements: ¢ 6 ~ 12mm
Box speaker
Housing material: ABS plastic
Protection level: not less than IP56
Working temperature: -20 ~ + 90 ℃
Working power: 10W / 8W / 6W / 3W / 2W / 1.5W / 0.9W / 0.5W adjustable
  Sound pressure level: 90dB / 1W / 1m
Rated power sound pressure level: 97dB
Effective frequency band: 180 ~ 14000Hz
Propagation angle (-6dB): 1KHz / 4KHz 50 ° / 170 °
In the dispatching table system, when the IP voice processing unit adopts the two methods of hands-free electret microphone / speaker and handheld microphone / speaker, Industcom YT1000-EM gateway is needed. It is connected to the YT1000-EM device through the E & M port, and registered to the YTX6-IP dispatching system as a dispatching phone.
  Display control unit keys can be flexibly configured as direct access keys and function keys; touch display mode can be used to implement one-click call processing and various dispatching; ordinary displays, projection screens, etc. can also be used; display control unit The scheduling interface has a user status display function, which can correctly display the user's various statuses, including information such as idle, call, ringing and hanging up, the other party's number, time and so on. The display control unit has a simple, convenient, and user-friendly display interface (which can be re-customized according to the user's specific application) to ensure that the dispatch command is reliable, real-time, and fast.
◆ FXS Gateway
In ordinary administrative office environments or substations and power plants, Industcom FXS gateway equipment can be used to connect ordinary analog phones to the IP dispatching system. Industcom provides a single 32-channel FXS equipment.
◆ FXO gateway
In small-capacity systems, an FXO gateway can be select-ed; one side connects traditional PSTN trunks (analog) and users, and the other side connects with the IP network. By cooperating with the IP dispatching system, the IP network and PSTN can be interconnected and IP The network is perfectly integrated with the fixed telephone network and mobile network.
◆ Relay Gateway
In large-capacity systems, E1 trunk gateways can be used; traditional PSTN trunks (digital) are connected to users on one side (ISDN PRI, No. 1 signaling, or No. 7 signaling access can be select-ed according to different site conditions). It is connected to the IP network on the side, and cooperates with the IP dispatcher to realize the interconnection between the IP network and the PSTN. The IP network is perfectly combined with the fixed telephone network and the mobile network, so as to achieve the integration of public, private and wired and wireless users. Command and Control.
◆ YT1000-EM Gateway (Radio Adapter)
In the oil production site and drilling site of the petroleum system, the wireless trunking system is an important command and dispatch communication method in dispatching and commanding, which can quickly realize unified dispatching of mobile personnel and vehicle terminals. Industcom cooperates with the leading domestic cluster communication vendors to provide wireless trunking systems that can implement group call, group call, single call, broadcast, and packet data transmission services.
The system can also be equipped with multiple radio adapters in each local area network. The radio accesses the IP network through the radio adapter. Each dispatcher in the system controls the radio reception, speech, channel switching and noise suppression through the network.
The 350M analog wireless trunking system can be connected to the IP scheduling system through the E & M of the CNG1000-EM gateway to achieve a unified communication scheduling function. The CNG1000-EM gateway specially developed by Industcom for trunking systems is used to connect 350M analog wireless trunking radios to the IP network. The interface between the radio adapter and the radio includes four types of signals: call, receive, PTT control and data communication.
The 800M digital wireless trunking system can be connected to the IP dispatching system through the medium E1 / LAN equipment. The wireless trunking users can be treated as fixed telephone users to realize unified wired and wireless (cluster) access and implement joint scheduling.
In this way, data sharing, interconnection, and interaction between the IP dispatching system and the petroleum dispatching system at all levels can be performed. Each subsystem is registered to the platform as a terminal of the integrated platform, and the platform realizes linkage between the terminals.

Program features
1. Rich scheduling functions
   Industcom YTX6 series IP dispatching system adopts the international leading technology integrated communication integrated platform. This platform integrates IPPBX, CTI, IVR, ACD, APP (dispatching command server) and other service functions, and integrates recording, fax, conference, message, etc The full set of value-added services are integrated, so the hardware platform is very simple. Users only need to purchase one piece of hardware equipment, and they do not need to purchase any third-party equipment (such as fax cards, recording cards, etc.) to achieve a full set of dispatch and command functions. At the same time, it also solves many shortcomings such as poor compatibility, poor sharing, repeated investment, and complicated operations between different networks and multiple systems.
  The registration number of a single IP dispatching system supports 2000 lines, group calls support 100 channels concurrently, online calls support 500 channels, and conference calls support up to 64 parties. Powerful scheduling capabilities, including:
Group call, group call, direct call, point call, round call, barge, force release, monitor, redial, multiparty conference, call hold, hold resume, call waiting, call transfer, call pickup, temporary grouping, permission control, dispatch Recording, call history
2.The dispatcher is more advanced and easy to use, and the operation is simple
  The terminal status information is all concentrated on the LCD display or large projector, which is more intuitive and convenient. The use of a touch screen in the dispatching console will make the operation easier. Through the graphical dispatching platform, the communication status of all dispatching terminals can be displayed very clearly. According to the level authority management of the dispatching platform, the high-level dispatching platform can perform various dispatching operations on low-level terminals, and can perform fixed and temporary grouping Broadcast announcements or meetings.
3.High reliability
  All communication products recommended by Industcom use carrier-class equipment that has been tested by operational practices. The network design fully uses redundancy, backup, and hot-plugging to ensure network reliability from the physical layer to the link layer. Technical means ensure the security of the network and data. The hardware platform adopts a carrier-class stable embedded operating system, which can fully guarantee the stable and stable operation of various functional components. The main control program is solidified without being infected by any network virus. Even if the server module such as CTI is interrupted, the basic phone can be guaranteed. business. The core dispatching system of the main dispatching center can also be backed up in real time, ensuring maximum reliability of the entire system.
4.Multi-level distributed scheduling deployment and remote interconnection
  The IP network is used as the bearer network, and the dispatcher, dispatcher, and networking scheme are fully digitized and IP-based. This makes the deployment of the system not limited by traditional transmission networks. The deployment of the dispatching system can be carried out where the IP network is reachable, which breaks the distance limitation of the traditional dispatching system.
Each branch company establishes a relatively independent dispatching subsystem to command and control production operations within its own jurisdiction. The head office establishes a main dispatching system that is responsible for unified planning and management. It can also perform cross-level dispatching and can monitor the dispatching status of all branches. And coordinate the production tasks. The IP dispatching system has the function of identifying the authority of the dispatching platform, and supports a hierarchical master-sliding mode for the construction of a dispatching system in a private network, which is suitable for setting up a multi-level network. The dispatching platform can perform dispatching operations for users in this network, or directly dispatch dispatching users in the upper-level petroleum communication network and lower-level petroleum communication to perform cross-network dispatching.
5, mobile deployment, integration of traditional cluster scheduling communications
  The IP scheduling system can work with wireless communication networks such as microwave, satellite, WIFI, SCDMA, GSM, and trunking communications, and the IP scheduling system equipment is much smaller than traditional equipment, making the system have the mobility that traditional scheduling systems do not have. Install the entire system on the vehicle to meet mobile deployment needs such as emergency communications.
  In a unit or area with a large area and high mobility, a mobile terminal access scheduling system can be deployed to implement command and dispatch operations on the move. Combined with the application in the oil industry, you can customize and develop more mobile application services with the advantages of wireless networks To better serve the oil system.
Industcom independently developed the main communication equipment and business software products in the petroleum IP dispatching system, and has good compatibility and interoperability with other manufacturers' products (such as: cluster dispatching, PBX, satellite cat, wireless base station). It can realize the integration of wired and wireless communication, which is convenient for command and dispatch communication of private network users.
The system's unified numbering function has completely broken the traditional fixed-line extension numbering method. The remote wireless extension and IP phone have been included in the extension number in the system. , Unified command and dispatch, unified maintenance management, and can perfectly extend the dispatch and command function from the local to every corner of the remote.
6. Integrated solutions.
Zero call charges for internal calls; at present, many users of the petroleum private network have begun to use soft switching technology in the construction of new voice networks or the optimization of existing voice networks. In addition to providing a complete soft switching network construction solution, Industcom can also achieve The integrated solution of the perfect integration of petroleum dispatching command system and administrative office system can be delivered to users or integrators in one stop;
  All extensions in the network only need to dial the short number to quickly implement extension calls without any communication costs. It can easily form a cross-region, unified intelligent dispatching command system.
7.Various terminal types and good scalability
  Support multiple signaling protocols / relay access methods. Traditional signaling protocols include NO.1 signaling, ISDN-PRI, FXO (loop relay); support FXS, E & M, E1 / LAN and other interfaces; VOIP The signaling protocol supports the standard SIP protocol, which can be interconnected with Industcom and other manufacturers' standard softswitch equipment, with good interoperability.
    Product installation and deployment are very convenient; the system flexibly integrates fixed telephone network, IP network and wireless network, supports centralized deployment and distributed deployment networking modes, supports remote access, remote dispatching mode, and nodes and extensions can be added or removed at any time, anywhere, Realize system reconstruction or expansion.
8. System billing function
  The system's built-in billing software can provide comprehensive billing functions to achieve the system's rate definition. It can provide call details for each extension, and billing reports for extensions. At the same time, the system can output a complete CDR record for use by the third billing software.
9. Convenient maintenance and management.

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